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iSERVICES EXAMPLES
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iServices are a major improvement in convenience, ease-of-use, cost, and benefit compared to traditional ways of doing business.
The following examples of iServices now available through PackOnline show how to suppress duplicate data entry, manual processing, and overall increase productivity.
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iClaims : claims processing online
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| Traditional claims processing |
| 6 steps + $0,50 cts per claim |
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| iClaims processing |
| 2 steps + $0,40 cts per claim |
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1 - Claims have to be entered
into the desktop software. |
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2 -
Claims are then sent to a clearing house, either electronically or worth,
by mail, this includes printing and mailing operations. |
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Then, most of the time, users have to wait until claims reach the clearing house,
check for claims to be received. |
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After a while, insurance or clearing house claims reports are received.
Reports indicate mistakes requiring to re-issue the claim, sending the process back
to step 1.
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Users must manually match these reports with their enterprise data.
This tedious operation is not only time consuming but generates a lot
of manual errors ending with a costly process. |
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- Claims are created online while treatments are captured.
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PackOnline checks the claims online from the users
database and submits to the relevant payers or clearing house, and automatically
matches payers report directly into the user system. |
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More iServices examples
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The opportunities to improve business marketing operations, and financial performance by integrating services directly into the business management application are nearly unlimited. PackOnline is working on over twenty services like:
Operations
iPayment - Payment online
iBenefits - Online insurance plan information for medical markets
iOrdering - Online inventory and ordering
iBack-up - Online data back-up
Marketing
iCards - Automated online ordering for recall cards
iConfirmation - Appointment confirmation service
iCosmetic - Online photo improvement for cosmetic medical specialties
Financial
iCredit - Online customer credit application
iCollect - Online collection assistance
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