Less expensive

Most iServices are operated totally online. Save time and money by doing away with all the preparation and tasks currently required for in-house mailings and shipments. The communication involved is done directly between our servers and our partner's servers, which does not required expensive manpower or intermediate layers.

As a result, iServices make the direct cost of operations lower, which directly benefits users. Since PackOnline is providing iServices through a variety of vertical applications, their market potential is significantly increased. Most of our iServices are provided to many different communities reducing their cost automatically.

Easier to order

Our iServices are deeply integrated into our vertical online applications or into your client business mangement software.

Getting out new softwares, calling, mailing, registering, launching another application, or even going to another website is no longer a need. iServices are always available at a logical place in the application flow. They can be ordered with a simple mouse click at the exact moment they are needed. All operations involved by the customer's order are then automatically generated and monitored by PackOnline behind the scenes. These include time consuming tasks like pulling the relevant customer's enterprise data from its database, converting to the proper format, ensuring the transmission/connection to the relevant partner, and monitoring the transfer. What used to be achieved with a significant workload and high number of steps is now possible with just a click of the mouse.

Smoother to operate

PackOnline iServices users are able to define when the services will be operated. When a service is ordered, it is queued and can be altered or deleted by the user until a specific hour of the day is upon them. This provides the account manager with a unique flexibility to review the various orders launched by the staff during the day and to make corrections to the orders if necessary. This also allows the users to change their mind at any time before actual iServices are processed.

So much more efficient

Most iServices result from data generated by the partner who is operating the iServices. This data is very likely to directly affect the customer's database. From a simple receipt acknowledgment to a complete claims status report to a full information set sent back, some data may need to be inserted into the iService customer's database. This is exactly what "Integrated" means.

For every iServices operated, PackOnline provides the iServices results directly into the customer's database. This is the end of frustrating follow up, claims reports matching, double payment entry, recall notification, registration or even simple appointment confirmation capture. iServices is an efficient breakthrough and therefore operation is much faster.

More reliable

Integration means no data capturing, no double entry no file transmissions or mail involved. iServices avoid all operations that are responsible for common mistakes and errors involved in the inter-system chain. iServices are virtually 100% error free and are reliably operated online. Since they are operated for many users at one place, even offline services integrated with iServices are strongly supervised and double-checked by PackOnline.

Fast and easy to budget/control

In an identical manner, iServices are operated much faster. Since iServices eliminate file transfer, double entry or any type of specific communication, iServices operate significantly faster than the equivalent non-integrated services Some iServices involving mostly PackOnline and partners servers communication can even be delivered instantly, thus resulting in data being integrated in the user's database in real time.

iServices are operated by PackOnline, which is keeping track of detailed customer iServices consumption and payments. There is no longer a need to deal with multiple providers accounts or time spent tracking various providers. PackOnline has built an easy and efficient way to monitor iService's consumption and availability.