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HERNDON, VA - (March. 5, 2000)
HERNDON, VA-What is key to building closer dentist/patient relationships? Trust, based on clear,
frequent communication. Dental.PackOnline helps dentists establish this communication by making
information available to patients online (after all, information is the #1 reason people turn to the Internet).
Key to case acceptance and patient compliance is the ability of pa-tients to view their private records.
Dental.PackOnline makes it easy to keep the lines of communication open by offering patients full-time,
password-protected access to their records online-
so they can review each phase of treatment privately, at
their convenience. Patients can always stay up to date on their account, simply by logging on to their private record.
This record includes the pa-tient's customized treatment plan, complete with color photos, x-rays, and automatic
links to detailed (full-page text and illus-trations) patient education.
Confidentiality of patient records is ensured because dentists retain full control over which users have
access to which re-cords. Patients can access only their own information via a password specifically created
for that patient by an authorized user at the dental practice. Full-time access is ensured through Dental.PackOnline's
unique multi-access capability. This en-crypted feature uses the latest SSL technology and enables an
unlimited number of users to log on at the same time, with each seeing only selected information-and
no need for additional hardware or software.
Because x-rays, digital images, and digital radiographs can be attached to every treatment plan,
patients can always view and click on them for more details. Patients can even see their treatment
results in advance! Their dentist can use integrated morphing software to reproduce the expected
treatment results onto an image of the patient's mouth, also available online via the patient's treatment
plan. Further, Dental.PackOnline includes hot links to patient education elsewhere on the web in
every treatment plan. Also included is information about all prescribed medications.
To make this information available to patients, all the dentist has to do is enter a prescription
into the patient's file and then print and sign it (no more potentially se-rious misunderstandings
due to questionable handwriting!).
Patients can view or update their personal information, including scheduled appointments.
The date and time for the pa-tient's next visit appears on all pages, with details of that visit
just a click away. Also just a click away is a request to change the appointment date or time.
The patient can find out the objective, the status, and the duration of the appointment-even the cost-and can
also view information about multiple past and future office visits.
Finally, patients can view their complete account history, including all their charges and payments,
right away at their con-venience-no more waiting to call the office and get a detailed explanation of
their account. And patient payment plans are itemized by credits and debits, including details such as
the original date, the amount, the down payment, the interest charged, the number of months, and the monthly
payment amount. Plus, patients will soon be able to make payments online, too!
| With Dental.PackOnline, not only does the dental staff have a more immediate sense of what patients need,
the patients also become better informed about and accountable for their treatment. It's a win-win for both
dentist and patient. For the dentist, open communication leads to increased case acceptance, patient loyalty,
and productivity-with less stress for everyone. For the patient, open communication leads
to increased treatment compliance and better oral health-with less anxiety and uncer-tainty.
For both dentist and patient, mutual understanding enhances the efficacy of care.
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PackOnline Inc. (www.packonline.com), headquartered in Herndon, Va., and with offices in Paris and Montreal, is an early stage application service provider that provides vertical businesses convenient access through the Internet to outsourced services that are integrated into hosted applications across a variety of vertical markets.
For more information please call 1-877-PACK 777 or visit
us on the web at
www.packonline.com.
For Public Relations, please send email to
media@packonline.com.
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