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News Releases

June 1, 2000


Dental.PackOnline: Patient Education Made Easy
Dentists can now offer patients their own private "dental website"



HERNDON, VA - (June. 1, 2000) -We know that a successful dental practice is as much about relationships as it is about technology. With that in mind, we designed Dental.PackOnline so that technology enhances not only the required office functions, but also the relationships between dentists and their patients. For patients, it's like having their own private dental website, with full-time, password-protected online access, so they can review each phase of treatment privately, at their convenience.

Dental.PackOnline is the only practice management system that offers patient education with a customized treatment plan, complete with color photos, x-rays, and automatic links to additional details elsewhere on the web. The powerful combination of clear text and visuals helps patients understand dental terminology and insurance-mandated codes-improving communication with the dentist. Now dentists and patients can do online consultations together. Patients can even see their treatment results in advance! Their dentist can use integrated morphing software to reproduce the expected treatment results. Furthermore, Dental.PackOnline's patient education helps safeguard dentists from professional liability. The web offers universal access to treatment information and that access constitutes an informed, albeit passively made, consent.

In most situations, a dentist proposes a comprehensive treatment plan to the patient. He or she may use some before and after photos to help explain the kind of treatment that is being proposed. The patient leaves the office saying they would like to discuss the issue with their spouse or family. Once the patient is at home, they often do not remember a lot of the discussion, as they didn't understand the terminology or simply can't remember the details. Now, DentalPacOnline will quickly refresh their memory and explain in greater detail exactly what is involved in each procedure. An entire patient education section explaining clinical techniques and what's involved from a patient standpoint is available through the patient's "private dental website." The patient can easily click on porcelain veneers, posterior composite, inlay and onlays and other procedures mentioned in the treatment plan. A full understanding, combined with the ability to view photos and images, will educate the patient and aid in increasing case acceptance.

Confidentiality of patient records is ensured because dentists retain full control over which users have access to which records. Patients can access only their own information via a password specifically created by an authorized user at the dental practice. Full-time access is ensured through Dental.PackOnline's unique multi-access capability. This encrypted feature uses the latest SSL technology and enables an unlimited number of users to log on at the same time, with each seeing only selected information-no need for additional hardware or software.

The result is a win-win for both dentist and patient. For the dentist, better patient education leads to increased case acceptance, patient loyalty, and customer satisfaction, which leads to high practice profitability. For the patient, better patient education leads to increased treatment compliance and better oral health with less anxiety and uncertainty. For both dentist and patient, mutual understanding enhances the efficacy of care.

PackOnline Inc. (www.packonline.com), headquartered in Herndon, Va., and with offices in Paris and Montreal, is an early stage application service provider that provides vertical businesses convenient access through the Internet to outsourced services that are integrated into hosted applications across a variety of vertical markets.

For more information please call 1-877-PACK 777 or visit us on the web at www.packonline.com.

For Public Relations, please send email to media@packonline.com.

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